Which of the following is a primary responsibility of property managers?

Property managers have a multifaceted role, with one of their primary responsibilities being the maintenance of the property and the management of tenant relations. This includes ensuring that the property is in good condition, handling repairs and maintenance tasks, and addressing any concerns or issues that tenants may have. By maintaining the property effectively, property managers help to ensure tenant satisfaction, which can result in higher retention rates and ultimately protect the owner's investment.

Furthermore, managing tenant relations encompasses a range of activities, such as communicating lease terms, addressing complaints, and ensuring that tenants adhere to property rules and regulations. These responsibilities are crucial as they foster a positive living environment, reduce tenant turnover, and contribute to the overall success of the property management operation.

In contrast, conducting personal business in rental properties, collecting security deposits for personal use, and overseeing the sale of properties without legal guidance go against the ethical and legal standards expected of property managers. These activities could lead to serious conflicts of interest, legal issues, and a breakdown of trust between the tenants and the property management, ultimately harming the reputation and functionality of the property management business.